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Postage, Delivery and Returns


As we spend so much time here at Lillie and Millie designing and creating beautiful products we want them to reach you in perfect condition, to ensure this we post all of our cards out in sturdy envelopes and boxes. All of our items are posted using Royal Mail's First Class Delivery Service unless otherwise specified. 


If you purchase more than one item, Paypal will automatically combine postage in your shopping cart. The postage rates for the UK are as follows:


           order value up to £5.00 = £1.00 postage

           order value from £5.01 - £8.49 = £1.50 postage 
           order value from £8.50 - £17.00 = £3.50 postage
           Please contact us for postage on orders over £17.00

For other delivery options or wholesale enquiries please email us at:


All card orders will be shipped out within 3-5 days of payment, please note if you request a personalised card this will take longer due to the design process. 

All of our mugs are made in house so please contact us for a lead time. If you require a personalised mug design this will take longer due to the design process. Again, please contact us for details.

If you require an order sooner than this then please let us know and we will see what we can do.


We ship worldwide but please contact us if you require shipping outside of the U.K before you purchase.

If, in the unlikely event there is a problem with your order please do not hesitate to contact us and we will help to resolve your problem the best we can.


Please note that if you change your mind about an item, the initial postage charge and any further costs incurred in returning the item, is non-refundable.


Our Online Shop 


When ordering from Lillie and Millie's shop please note that payment is due via Paypal. Our shop is linked to Paypal which is an external site and we accept no responsibility for the content of external sites linked here. Please be aware that the shop payment facility is powered through Paypal who operate their own Cookie policy and Lillie and Millie accept no responsibility for this.


We ship items to the address that is on your Paypal receipt - if you would like items sending to a different address then please email us at


Our Designs and Copyright Laws


Lillie and Millie work so hard designing and creating cards that are unique. Our work is not for reproduction, resale or use in any way that has not been expressly agreed. Copyright is a serious issue, and therefore none of Lillie and Millie’s work can be reproduced, imitated, re-used or re-sold in any way and all work shown and designed by Lillie and Millie remains the property of Lillie and Millie under Copyright Law. Neither can our photographs be copied, shared or used on any other website without our express permission. Please note that all of our shop designs remain the property and copyright of Lillie and Millie. They must not be re-sold unless a wholesale agreement has been agreed.


Please be aware that our cards are not suitable for children or animals as there may be small parts and sharp edges that could cause harm.


As all of our products are handcrafted no two cards are exactly the same and may differ slightly in shade. This in no way will detract from the overall quality of our products which are all finished to a very high standard.


Love, Lillie and Millie x